Senior Manager - Retail Operations


Roles and Responsibilities

? Formulate Budget for each month, Festive, EOSS, Year, Forecasting of 5-year revenue planning
? Formulating and Following various revenue Reporting structure 
? Daily revenue Reporting for Business Head, For Brand Heads for Front End Team, Area
Managers for all channels including EBO, SIS and Omni
? Day to Day and Week on Week Revenue Tracking for all channels EBO, SIS and Omni
? Need based Revenue reporting to all stake holders with details of MTD, Quarterly, YTD
? Mention Category wise revenue to each concerned stake holders
? Formulating and executing Store Health to relevant stake holders such as Front End Team, Area
Managers, Sales Heads, Business Heads
? Budget vs Achievement 
? Like for Like
? Manpower Count Vs GSV
? Discounting Outflow
? Promo Contribution
? Opex to Revenue
? Category Contribution both at Value and Volume
? Creating a way to extract data from enterprise to help all stake holders for smooth function
? Sourcing of master data from POS enterprises
? Sharing of data in relevant formats to Front End Team
? Updating and interacting with all Front End Team /Area Managers with key resulting
areas such as ATV/ASP/UPT/SSPD etc means KPI’s
? Regular interaction with all SM/AM on Category Contribution for their respective stores
? Formulation of Incentive plan with the help of Business Team
? Helping to formulate cost effective but very powerful incentive plan for all eligible
? Keep close watch on outflow of incentive
? Collating the incentive file every month and push it to payroll on time
? Formulating and Circulating Various Tracker
? Create Festive Tracker such as Diwali Tracker to bring in discipline on Target
Achievement and also to create visibility
? Create EOSS Tracker for the defined number of days with LY data, Budget, and
Forecasted achievement
? Discount tracker for the management to bring in control
? Promo Tracker at store level
? Manpower tracker to keep cost under watch
? Creating tracker for supporting categories such as Accessories, shoes etc and their
? Daily/Weekly/Monthly/Yearly Revenue tracker for the larger population
? Creating Store Register-Master Data
? Date of sign up and launch
? Monthly sales and Manpower cost month after month
? Discount month after month
? KPI data history to current
? Front End Team contact to be updated with first one to current one
? Staff Details to be updated with the first one to the current ones
? CBA collected from Finance to be plotted against each door

? Bringing in Intelligence and Vigilance in the system
? Overall health of the business with regards to the projected vs achieved P&L/CBA
? Productivity analysis of Space, Manpower, Merchandise
? Ongoing Opex cost vs Revenue
? Manpower to GMV
? Weekly Review schedule adherence
? Sharing future requirement with all stake holders with regards to Manpower,
? Budgeting/ Formulating AOP with Revenue, Cost, Discount etc
? Optimizing the uses of Point of Sale Software and enterprise with Cost effectiveness
? Controlling the cost of Point of Sale Software, Warehousing Cost and various other cost
? Franchise store Cost and profit Analysis
? Store Profiling in terms of Revenue, Growth, Team, Planogram
? Formulating Category wise AOP/Budget
? Sharing report on Non Performing categories vs space assigned to it
? How to Attain further growth in terms of adding category, removing category etc
? To share update on actual vs forecasted on monthly basis
? To share the requirement of Space vs AOP
? Channel performance analysis and requirement of split of channels to sustain

Qualifications & Experience

? Graduation/ Post Graduation with 8+ yrs experience in offline retail.
? Strong communication and Analytical skills 
? Previous experience in apparel retail & e-commerce added advantage