Senior Officer - Trainer

Bengaluru

Primary Duty & Responsibilities:

  • Functional KRAs: Assist in planning and managing end to end training programs. Need to collaborate with other Functions for identifying & evaluating business changes leading to people development needs. Own & review quality metrices & customer facing deliverables. Keep culture as change-ready while ensuring quality, productivity & budget objectives. Lead talent upskilling initiatives on the floor.
  • People KRAs: Coach & train warehouse & supervisory personnel on training aspects.
  • Hygiene KRAs: Role holder will be responsible for end to end RCA of training gaps, manage network of multiple stakeholders and periodically review & lead SLAs.

Qualifications:

  • Graduate with 3+ years of relevant exposure
  • Exposure to Process driven training in FMCG/ eCommerce set up
  • Knowledge of local language & Certifications in Industrial psychology will be a plus