Manager - Marketplace (Seller Experience)

Bengaluru

About Team

Marketplace and Omni team’s mandate is to ensure marketplace and omni business, right input metrics are achieved, seller management and experience, business design, KAM and building store and seller ecosystem. MP is a central team working closely with category, SCM, revenue, planning to drive an important charter.


Roles and Responsibilities

Role:

  • Develop Ecosystem for helping sellers to grow their business and make operation seamless for them
  • Understanding the challenges faced by Seller and working towards structural solve for it.
  • Work closely with cross functional Team Like Product, Planning, Categories, Demand Planning, Seller Marketing, Business Finance etc to ensure key goals are achieved
  • Develop in depth knowledge of competition and learn from Best practices
  • All other duties as assigned

Responsibilities:

  • Define Structure and Strong Governance around the same in all processes/ engagement streams with Sellers
  • Engage with sellers for understanding gap areas while engaging with Myntra and define Projects which can be undertaken to solve for same
  • Ensuring Seller University, Seller Financing, Insight dashboards create value for sellers
  • Partner portal/ engagement to be analyzed with all frictional areas addressed through structural changes including Onboarding, Cataloging, Settlements, Fulfillment, Insight dashboards, Seller Support etc
  • Enable various growth levers that would help sellers grow business on Myntra

Qualifications & Experience

  • 2-3 years of relevant experience in consulting/ ecommerce/ fashion Industry
  • MBA from a Tier 1/2 college
  • Strong project and program management ability and very good in analytics – Candidate needs to exhibit structured thinking, strong analytical skills
  • The incumbent should be well versed with e-commerce marketplace principles and guidelines and should string strong process orientation
  • Stakeholder management: Must be proficient in keeping things on an even keel with all stakeholders: Category Management, SCM, MP Ops and Business Finance, manage relationships, resolve conflicts
  • Highly Action Oriented –Candidate should have strong bias for action. Individual will need to own projects from conceptualization to implementation
  • Strong verbal & written communication skills
  • Strong communication and management skills
  • Strong Analytical Skills and Process Orientation
  • Knowledge of Python will be an added advantage
  • Proficiency in MS-Office is a must.
  • The ability to thrive in a fast-paced, start-up environment
  • Critical Thinking Skills: Builds persuasive arguments, Reasons ethically, Draws and Evaluates Conclusions